Privacy Policy
Last updated: August 29, 2025
1. Scope
This Privacy Policy explains how ReliableUptime ("we", "our", "us") collects, uses, and protects information when you use our website monitoring service.
2. Information We Collect
Account Information: Email address, name, encrypted password
Service Data: Website URLs you monitor, uptime/downtime events, response times, alert settings
Technical Data: IP address, browser information, device data, usage logs
Payment Information: Processed securely by third-party payment providers. We do not store payment card details.
3. How We Use Information
Provide website monitoring and alerting services
Send notifications about website status
Generate uptime reports and analytics
Provide customer support
Improve service quality and features
Prevent fraud and ensure security
4. Data Sharing
We do not sell, rent, or share your personal information with third parties except: (a) with service providers who help us operate our service, (b) when required by law, or (c) to protect our rights and safety.
5. Security
We implement appropriate security measures including encryption, access controls, and secure data transmission. However, no internet-based service is completely secure.
6. Data Retention
We retain your data only as long as necessary to provide our services or as required by applicable laws. You can request deletion of your account and associated data at any time.
7. Cookies and Analytics
We use essential cookies for service functionality
Optional analytics cookies are only set with your consent
You can manage cookie preferences through your browser settings
Third-party services may set their own cookies during payment processing
8. Your Rights
You have the right to access, correct, delete, or export your personal data. Contact us at privacy@reliableuptime.com to exercise these rights.
9. Policy Changes
We may update this policy from time to time. Changes will be posted with a new "last updated" date. Continued use of our service constitutes acceptance of any changes.
10. Contact Us
For privacy-related questions or concerns, contact us at privacy@reliableuptime.com
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This Privacy Policy is provided for transparency only and does not constitute legal advice.