Terms of Service
Last updated: August 29, 2025
1. Service Description
ReliableUptime provides website monitoring, uptime tracking, and alerting services to help you monitor your online presence.
2. User Accounts
You must provide accurate information when creating an account
You are responsible for maintaining account security and confidentiality
You must be at least 18 years old to use the service
One person may not maintain more than one free account
3. Payments and Billing
Paid subscriptions are billed monthly or annually in advance
All payments are processed securely by third-party payment providers
You can upgrade, downgrade, or cancel your subscription at any time
Refunds are available within 30 days for annual subscriptions
4. Acceptable Use
Use the service only for lawful purposes and in accordance with these terms
Do not attempt to disrupt, interfere with, or gain unauthorized access to the service
Do not monitor websites without proper authorization
Do not use the service to send excessive requests that could harm monitored websites
5. Service Availability
We strive to provide reliable service but cannot guarantee 100% uptime
We may perform maintenance that temporarily affects service availability
We are not responsible for issues beyond our control (internet outages, etc.)
6. Limitation of Liability
The service is provided "as is" without warranties. To the maximum extent permitted by law, we are not liable for indirect, incidental, consequential, or punitive damages.
7. Termination
Either party may terminate this agreement at any time
We may suspend or terminate accounts that violate these terms
Upon termination, your access to the service will cease
Data may be retained for a reasonable period as outlined in our Privacy Policy
8. Changes to Terms
We may update these Terms of Service from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.
9. Contact Information
For questions about these Terms of Service, contact us at support@reliableuptime.com